Privacy Policy – The Physio GenX
At The Physio GenX, your privacy and trust mean everything to us. We are committed to protecting the personal and health-related information you share with us — and using it only to provide you with high-quality care at home.
1. What Information We Collect
We may collect:
- Your name, age, contact details, and location
- Your medical history or current condition (only if voluntarily shared)
- Appointment preferences
- Feedback or reviews
- Website usage data (via cookies and analytics)
2. How We Use This Information
Your information helps us:
- Deliver personalized physiotherapy at your doorstep
- Schedule visits and send confirmations or updates
- Understand and improve our services
- Stay in touch for reminders, follow-ups, or care guidance
3. Consent to Use Information
By using our services or submitting a request, you agree to allow The Physio GenX to collect, store, and use your data for healthcare service delivery and internal use. We may share information only with your assigned therapist and never with third parties for marketing or unrelated purposes.
You may withdraw consent at any time by writing to us at [care@physiogenx.com]. However, withdrawing consent may limit your access to our services.
4. Your Rights
- Request access, updates, or deletion of your data
- Refuse or opt-out of communications
- Ask questions about how your data is used
5. Data Security
We take all precautions to safeguard your personal information using secure systems, limited access, and encrypted communication where possible.
6. Cookies and Analytics
Our website uses cookies to improve user experience and collect anonymous traffic insights. You can disable cookies through your browser settings.